Company: DeSoto Restoration, LLC ("Company," "we," "us," "our")
Contact: 2446 Caffey St. Suite 1C, Hernando, MS 38632 | (901) 236-0228

1) Acceptance of Terms

By accessing our website, submitting a form, booking an appointment, or communicating with us (including by phone or text), you agree to these Terms.

2) Services

We provide fire and water damage cleanup and restoration, as well as mold remediation. Any estimates, timelines, and availability are subject to change.

3) User Responsibilities

You agree to provide accurate contact information and to use our website and communications channels lawfully. You may not misuse our systems, send harmful content, or attempt unauthorized access.

4) Calls, Recording, and Electronic Communications

  • You consent to receive communications from us electronically (email, phone, SMS/MMS), consistent with your preferences and applicable law.
  • Calls may be recorded for quality assurance and training where permitted by law.

Mobile Messaging Terms of Service (SMS/MMS)

A) Program/Brand Name

DeSoto Restoration, LLC Mobile Messaging Program

B) Program Description

By opting in, you agree to receive SMS/MMS messages from DeSoto Restoration, LLC about appointment reminders, estimates, and customer support.

C) Message Frequency

Message frequency varies based on your interactions with us.

D) Costs

Message and data rates may apply.

E) Opt-Out

Reply STOP to cancel at any time.

F) Help / Customer Support

Reply HELP for help, or contact us at (901) 236-0228.

G) Carriers and Delivery

Carriers are not liable for delayed or undelivered messages.

H) Eligibility

You must be at least 18 years old or have permission of a parent/guardian to opt in.

I) Privacy

Your use of the mobile messaging program is also governed by our Privacy Policy.

5) Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of your use of our services or communications.

6) Changes to Terms

We may update these Terms from time to time.

7) Governing Law

These Terms are governed by the laws of Mississippi.